SHIPPING & RETURN INFORMATION
All orders under £100.00 exc vat are delivered with a £10.00 flat rate standard courier service charge.
We have a cut off time of 2:30pm for same day dispatch. All orders placed after this time will go on the next available dispatch slot.
All other orders are shipped free of charge.**
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COURIERS AND DELIVERY INFORMATION
All items are delivered using our courier – APC Overnight*
*Where applicable, excluding parcels delivered to N.I & Scottish Highlands. Dependant upon delivery postcode.
* *N.I, Scottish Highland, IOM & IOW delivery schedule can vary from 3-7 days. (working days)
These deliveries may also incur a further delivery charge based on dimensions and size of order
Please note all prices are plus VAT at 20%
Specified delivery slots are available, i.e. Guaranteed time deliveries,
(Upgrades may not be available in certain areas)
** IOM / IOW / N.I deliveries will require an Economic Operators Registration and Identification number ( EORI number)
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CLICK & COLLECT
Click and collect is available for items to be collected from our showroom in Brighouse (HD6 4DJ).
Please select ‘collect from showroom’ at checkout.
RETURNS INFORMATION
For non-faulty goods please return by post within 30 days of purchase, at cost of customer.
Attach the a Royal Mail returns label (not included in your parcel), or download a returns label by visiting www.royalmail.com & fill out the returns notes and send it back to us.
Our returns address is:
Returns Dept: AOne Tools & Fixings
AOne Business Park
370 Bradford Road
Brighouse
West Yorkshire
HD6 4DJ
For faulty goods or goods sent incorrectly;
Please contact our customer service helpline on 01484 710282 immediately.
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